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europcar uae - dubai airport car rental companies

europcar uae depot information

Europcar UAE Rental Terms for travel between 01-Dec-2015 and 31-Dec-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.

COUNTRY:

DUBAI

Currency

AED

 

 

MANDATORY SURCHARGES

 

STATUS:

AMOUNT** :

CHARGE UNIT:

CHARGED TO :

REMARKS

Vehicle Monitoring Devices (Security tracking) fee

Not included in the rates

AED 4/- per day

Per Day

Charged to Driver

 

No Show Fee

Not included in the rates

As per agrement

Per Rental

Charge to broker

 

Roads toll charges

Not included in the rates

AED 5/- per crossing of each gate

per crosing toll gate

Charged to Driver

SALIK ( roads toll charges applies when driver cross any toll gate )

MINIMUM / MAXIMUM AGE & DRIVING LICENCE REQUIREMENT

 

 

 

 

 

 

 

AGE

CARS

MINIMUM AGE

21 YEAR-OLD

FOR MDAR / EDAR / CCAR / CDAR / IDAR / SDAR / FDAR / SFAR / FFAR / FVAR

25 Year OLD

FOR PDAR/ LFAR / XFAR

MAXIMUM AGE

75 years

 

Minimum Driving Licence Period

HELD SINCE 1 YEAR

.

 

AGE

AMOUNT

CHARGE UNIT:

DRIVERS AGE/GROUP CONCERNED

Young Driver Charge

….YEAR-OLD

Does not apply in country

Select

 

Senior Driver Charge

….YEAR-OLD

Does not apply in country

Select

 

Drivers License Requirements***

Is an International Driving license mandatory?

Yes

Please refer to authorized driver license enclosed

INTERNATIONAL DRIVING LICENCE SHOULD BE ACCOMPANIED WITH THE DOMESTIC LOCAL LICENSE ISSUED FROM THE SAME COUNTRY.

ADDITIONAL DRIVER CHARGE

CHARGE (yearly fixed amount )

CHARGE UNIT : (yearly fixed amount)

CHARGED TO:

REMARKS

Maximin per rental

Not included in the rates

Per Day

Charged to Driver

AED 25.00

AED 250.00

INSURANCE

STATUS

AMOUNTS PER DAY

CHARGED TO:

EXCESS CHARGES AND REMARKS

Cdw Collision Damage Waiver

Included in the rates

Included in the rates

Included in the rates

Excess Charge Varies As Per Car Groups From Aed 500/- To Aed 2000/- ( In The Event Of An Accident Or Any Damage To The Vehicle, A Police Report Must Be Obtained For Insurance Coverage To Be Applicable. The Hirer Will Be Responsible For The Excess Liability Cost.

Thw Theft Waiver

Does not apply in country

 

 

 

Ldw Loss Damage Waiver

Does not apply in country

 

 

Maximim per rental

insurance excess

Scdw Super Collision Damage Waiver

Not included in the rates

AED 25 > MDAR, EDAR,CCAR,CDAR AED 35 > IDAR, IFAR , SDAR ,FDAR AED 55 > SFAR ,FFAR, FVAR , SVAR AED 95 > PDAR, LFAR, XFAR. PFAR

Charged to Driver

AED 250 > MDAR, EDAR,CCAR,CDAR AED 350 > IDAR, IFAR , SDAR ,FDAR AED 550 > SFAR ,FFAR, FVAR , SVAR AED 950 > PDAR, LFAR, XFAR. PFAR

Excess Charge: ... Zero (But A Police Report Should Be Obtained As Per The Rules Laid Down By Dubai Government)

Sthw Super Theft Waiver

Does not apply in country

 

 

 

EXCESS CHARGE: ... XX

Sldw Super Loss Damage Waiver

Does not apply in country

 

 

 

EXCESS CHARGE: ... XX

Pai Personal Accident Insurance

Not included in the rates

AED 20.00

Charged to Driver

AED 150/-

Maximum Compensation:
AED 150,000/-

Spai Super Personal Accident Insurance

Does not apply in country

 

 

 

Pec Personal Effet Coverage

Does not apply in country

 

 

 

LIABILITY INSURANCE TO THIRD PARTY

Insurance Policy Limit for bodily injury

Included in the rates

Max insurable sum for damages to persons: AED 150,000/-

For propety damage

Included in the rates

Max insurable sum for damages to Property : 1,000,000/-

For both

Included in the rates

Max insurable sum of AED 1,150,000/-

ONE-WAY

STATUS

CHARGE

CHARGED TO:

MINIMUM RENTAL DAYS

Domestic

Not included in the rates

Free of charge between all Stations in Dubai except to Abu Dhabi, Ras Al Kaimah , Fujairah & Sharjah. One Way Fee Is Aed 200.00

Charged to Driver

1

International

Does not apply in country

We do not allow our cars to be driven outside Dubai, UAE. Driving to Oman is not allowed.

 

 

TRAVEL DETAILS

 

 

 

 

 

 

Cross Border driver restriction

Driving Outside Uae Is Not Permitted Especially To Oman // Road Tax (Salik Toll Charges Applies In Dubai): Toll Charges Of Aed 5/- Per Crossing Of Each Gate Are Applicable In Dubai, This Fee Will Be Charged To Client For All Crossing Of Salik Gates.

DELIVERY AND COLLECTION

STATUS

CHARGE

CHARGED TO:

REMARKS

General Delivery and Collection - During office hours

Not included in the rates

Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah // Except Europcar Dubai Outlet And Aed 200/- For Other Emirates. // No Delivery & Collection For Hotels Having Europcar Outlets

Airport - Delivery

Included in the rates

Fee of charge for Dubai Airport Terminal 1 & terminal 3 & Al maktoum Airport ( DWC )

Airport parking charge

Not included in the rates

AED 50/-

Charged to Driver

On return of vehicle to airport driver will be diverted to fee car park, driver has to return the car key with parking ticket within 30 minuets from parking time in order to avoid additional charges . Europcar will send a driver to collect the vehicle. Late delivery of car key and parking ticket will implement additional charges

AFTER HOURS CHARGE

STATUS

CHARGE PER RENTAL

CHARGED TO:

REMARKS

General charge

Does not apply in country

 

 

 

EQUIPMENTS

STATUS

CHARGE PER DAY

CHARGE PER RENTAL

CHARGED TO:

FREESELL/REQUEST STATUS

REPLACEMENT AMOUNT/REMARKS

CSI Child Seat Infant - (0 to 12 months/0-13 kgs)

Not included in the rates

AED 25.00

AED 200.00

Charged to Driver

REQUEST

AED 1000/-

CSB Child Seat Baby - (1 to 3 years/9-18 kgs)

Not included in the rates

AED 25.00

AED 200.00

Charged to Driver

REQUEST

AED 1000/-

CST Child Seat Toddler - (4 to 7 years/15-30 kgs)

Not included in the rates

AED 25.00

AED 200.00

Charged to Driver

REQUEST

AED 1000/-

Navigation System

Not included in the rates

AED 50.00

AED 500.00

Charged to Driver

REQUEST

AED 1000/-

OTHER INFORMATION

Refuelling charge

N/A

Credit card deposit

Rental deposit by default for all countries 275 euros (1 356,04 AED) + 20% of estimated rental charges

Credit Cards accepted:

American Express / Mmaster Card / Visa

Grace Period

Europcar offers you 30 minutes grace period after 24 hours are up (whole day rental).

Chauffeur Drive

N/A

Advance Booking

5 hours

All new or enhancement in existing statutory levies, road permits, VAT, entry road permit levied by the UAE Govt or any other competent authority after the date of this offer, which have an implication to the above services service, will be billed on actual basis to the driver.        

Acceptable driving license in UAE
GCC Countries:      
Kuwait, Saudi Arabia, Bahrain, Oman, Qatar
Nationals from any of GCC countries can drive with their original driving license in UAE 

European countries
Austria  Belgium   Spain   Germany    France
Ireland  Netherland   Italy   UK    Turkey
Greece  Switzerland   Norway   Denmark    Sweden
Romania  Poland   Finland   Portugal   
Luxembourg  Slovakia  Malta  Cyprus  Latvia  
Estonia  Lituania  Croatia

American States:      
Canada, USA

East Asia         
South Korea    New Zealand      Hong Kong
Japan    Australia      Singapore  China

African States
South Africa

Nationals from above mentioned countries can drive with their local license if:
1-  Passport and driving license issued from same country
2-  Driving license must be readable in English or Arabic 

National from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompany with their original driving license.

COUNTRIES

  NATIONAL DRIVING LICENCE ACCEPTED

Austria

Yes

Belgium

Yes

Denmark

Yes

Finland

Yes

France

Yes

Germany

Yes

Ireland

Yes

Italy

Yes

Luxemburg

Yes

Netherland

Yes

Norway

Yes

Poland

Yes

Portugal

Yes

Romania

Yes

Slovakia

Yes

Spain

Yes

Sweden

Yes

Switzerland

Yes

Turkey

Yes

UK

Yes

Greece

Yes

Canada

Yes

USA

Yes

South Africa

Yes

Australia

Yes

China

Yes

Hong Kong

Yes

New Zeland

Yes

Singapore

Yes

South Korea

Yes

Japan

Yes

Malta

International license  + National driving license

Cyprus

International license  + National driving license

Latvia

International license  + National driving license

Estonia

International license  + National driving license

Lithuania

International license  + National driving license

Croatia

International license  + National driving license

All GCC countries license are accepted  

All other countries need international driving license.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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