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avis united arab emirates - dubai airport car rental companies

avis united arab emirates depot information

Avis United Arab Emirates Rental Terms for travel between 01-Jan-2017 and 31-Dec-2019

Insurance with LIMITED EXCESS


Non Waivable CDW amount - Groups B,C,D,E, J, K - 1500 AED


Theft Waiver

Non Waivable THW amount - Groups B,C,D,E, J, K - 1500 AED




Groups B,C,D,E, J, K - 10 AED per day; 50 AED weekly; Max 110 AED per month

ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month

Tire Cover

Groups B,C,D,E, J, K -10 AED per day; 50 AED weekly; Max 110 AED per month

ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month, Not applicable for G group

Window Screen

Groups B,C,D,E, J, K -10 AED per day; 50 AED weekly; Max 110 AED per month

ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month, Not applicable for G group

Roadside Safety Net (RSN) Groups B,C,D,E, J, K -10 AED per day; 50 AED weekly; Max 110 AED per month

ALL OTHER GROUPS - 20 AED per day; 100 AED weekly; Max 220 AED per month


Groups B,C,D,E, J, K - 35 AED per day; 210 AED weekly; Max 450 AED per month

ALL OTHER GROUPS - 40 AED per day; 240 AED weekly; Max 550 AED per month, Not applicable for G group

Super CDW covers the waivable amount in case of damage or theft - SCDW does not cover any damage to the interior or underside of the rental vehicle, tyre and wheel damage, window screen, broken or lost keys/car documents or contamination of fuel, neither in event of deliberate damage, in case when driving under the influence of alcohol or drugs, in case when unauthorized person was driving the rented car.

Liability Insurance to Third Party

Insurance Policy limit for bodily injury - TBA

For property damage - TBA

For both - TBA

Other Mandatory Surcharges

Valet charges - If the car is returned in extremely dirty condition(e.g. Sand or mud particles found in the car, or dog’s hair on the seats, tea, coffee or any other eatable items staining the car seats, seat burns, etc., there will be a charge of AED 250 as valet charges.

Non- smoking : Avis operates a non-smoking fleet. Vehicles returned with smoke or unacceptable odour will be charged as per valet fee - 250 per claim

Vehicle Registration : ALL GROUPS - 4 AED per day; 28 AED per week, Max 60 AED per month

Salik (Toll Gates in Dubai) : Charged after rental closed as per received invoice from the local authorities. ALL GROUPS - 6 AED per cross

Traffic Fines : Charged after rental closed as per recived invoice from the local authotiries

Surcharge of AED 50 is applicable, over and above the traffic fine as a handling administration fee

Accident Service Charge : Charge will be per claim as accident handling administration fee, over and above damage repair costs or applicable excess. AED 50 per claim

Tire Replacement Service Charge : Surcharge applies over and above the tire repair costs or applicable excess, as a handling administration fee. AED 100 per claim

NO SHOW FEE : We charge 1 rental day as per booking group

CANCELATION FEE : If cancelation is within 24 hours before check-out (pick-up) 1 rental day will be charged as per booking group

Fleet Availability

STOP BOOKING : We reserve the right to STOP SELL at any time for one or more categories, 48h hours ahead.


Location Surcharge

Airport surcharge : ALL GROUPS - Fee applies for pick up as well as for drop off

Airport station

Al Maktoum Airport - 75 AED

Dubai International Airport. Terminals 1 & Terminal 3 - 45 AED

Abu Dhabi Airport & Dubai Airport Terminal 2 - 25 AED

Sharjah Airport - 15 AED

DT Premium Location Surcharge - N/A

Railway surcharges - N/A

Delivery & Collection

Hotel or Address - On request reservations must be made via our Call Centre on 800 AVIS (2847) or +971 4 3307272 or via email on

All Stations not open 24h : Fee applies for pick-up or drop-off out of opening hours - AED 100 per event

All Stations : Check Out & Check In on HOLIDAY (yearly holidays calendar TBA) - AED 25 per event

Driving Restrictions and One Way

National One Way : Between Down Town (DT) stations within the city limits is free of charge; Between Airport station & Down Town station - Airport surcharge apply.

International One Way : Vehicles cannot be driven and/or dropped off outside the United Arab Emirates.

International Driving restrictions : N/A

Cross Border driver restrictions : Vehicles cannot be driven and/or dropped off outside the United Arab Emirates.


Minimum Licence period : ALL GROUPS- 1 year

License : All non-UAE Residents wishing to rent, are required to hold a valid International Driving License along with their National Driving License, except drivers holding driver’s license from the following countries; Australia, France, Kuwait, Romania, Switzerland, Austria, Germany, Netherlands, Saudi Arabia, Turkey, Bahrain, Greece, New Zealand, Singapore, United Kingdom, Belgium, Hong Kong, Norway, South Africa, United States, Canada, Ireland, Oman, South Korea, Denmark, Italy, Poland, Spain, Finland, Japan, Qatar and Sweden. Note that the original license should be from the same country as the passport nationality.

Min - Max Driver age :

Groups B,C,D,E, J, K - Minimum 21 years

ALL OTHER GROUPS - Minimum 25 years

Young Driver Fee (21-23yrs.) - AED 10 per day

First Add Driver - AED 75 per rental

Second Additional Driver - AED 75 per rental. Maximum 3 Add.Drivers per car/Rental Agreement

Special Equipment(Advance notification of 72 hours required)

Baby Seats: AED 30 per day - Max. 300 per rental

Infant Seats: AED 30 per day - Max. 300 per rental

Booster Seats: AED 30 per day - Max. 300 per rental

GPS Navigation: AED 50 per day - Max. 250 per week; 450 per month LOST OR DAMAGED: AED 1000

WiFi Hot Spot: TBC


Refuelling Charge: AED 3 per liter - Missing fuel charge per liter. Unused fuel will not be refunded


Cash rental deposit: NOT ACCEPTED

Credit Card deposit: MANDATORY AT CHECK OUT, MIN. 1600 AED & MAX 5100 AED depending on rented car group Physical credit card required

Credit Cards


Which credit cards accepted: American Express, Mastercard, Visa, Diners, JCB


Late Drop Off: Grace period on car return is 29 minutes, after which a new rental day will be charged

Non Authorized Rental Extention: Penalty of additional 100 AED per day charge

Tint Film Removal: AED 100 per claim - Not allowed to tint as per law. Surcharge applies if rented vehicle is returned with tinted film on windows

Deep Cleaning of the car: AED 300-500 per rental - DRIVING PETS IS NOT ALLOWED. Penalty will apply for any deep smell or very dirty car.


Chauffeur drive: Chauffeur Drive charge applies. Leave the driving to our Chauffeurs. Receive luxury treatment to and from any location across UAE. To book, please contact our Call Centre on 800 AVIS (2847) or +971 4 3307272 or via email on

Advance booking: Minimum 12 hours in advance for groups B-F and 24 hours in advance for all other groups

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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